My Role
UX UI Designer, UX Writer
Availability
Play Store, App Store & Web
Project Duration
2.5 Months
What
Prajalok is a platform designed to bridge the gap between individuals and the legal system, especially for those without prior legal knowledge. It offers several tools and features aimed at simplifying the legal process. One of the standout features is the "Ask Me" option, which allows users to ask legal questions in their preferred language, addressing the language barrier often encountered in legal matters.
Additionally, Prajalok facilitates users in connecting with legal experts through its "Find and Connect" feature, which helps individuals engage lawyers with expertise relevant to their concerns. The platform also provides AI-powered tools for consumers to resolve issues with companies by helping file complaints, seek resolutions, and escalate matters when needed. It also assists in simplifying complex legal documents and identifying potential loopholes, making legal processes more manageable
What problem it solves
Here are the key problems that Prajalok solves:
Legal Accessibility: It makes the legal system more accessible to individuals who may not have prior legal knowledge or understanding.
Language Barriers: Users can ask legal questions in their preferred language, addressing language-related obstacles.
Connecting with Experts: Prajalok helps users easily connect with relevant legal experts, streamlining access to legal advice.
Consumer Issue Resolution: It provides AI-driven tools for users to resolve issues with companies, file complaints, and escalate matters efficiently.
Simplification of Legal Documents: Prajalok simplifies complex legal documents and helps identify potential loopholes, making them more understandable for the general public.
Why
Prajalok stands out because it democratizes access to legal resources for the general public, especially those who lack legal knowledge. By simplifying complex legal processes, it empowers users to navigate legal issues confidently. Key reasons for choosing Prajalok include:
Language Accessibility: Users can interact with the platform in their preferred language, making legal advice more inclusive.
AI-Powered Features: It uses artificial intelligence to streamline legal complaint resolutions and simplify legal documents, making legal solutions more efficient and accessible.
Expert Connectivity: Prajalok connects users with legal professionals in a seamless manner, ensuring they get the right help when needed.
User-Friendliness: By simplifying the legal process, it provides users with a clear, straightforward approach to resolving legal concerns without needing deep legal expertise.
How
Prajalok works by providing an accessible platform that simplifies legal processes for the general public, especially for individuals with limited legal knowledge. Here's how it functions:
Ask Me Feature: Users can ask legal questions in their preferred language, and the AI or platform guides them with answers or suggests legal steps.
Connecting with Legal Experts: The app allows users to connect with relevant legal experts or lawyers based on their specific issues or concerns, making it easier to get professional help.
AI-Powered Tools: Prajalok utilizes artificial intelligence to help users resolve consumer-related issues by filing complaints, escalating matters, and resolving disputes efficiently.
Legal Document Simplification: It simplifies complex legal documents and helps users understand terms or identify loopholes, making legal language more accessible.
Consumer Protection: Prajalok assists in resolving legal issues between consumers and companies, offering tools that streamline the process of filing complaints and seeking resolutions.
This combination of features allows Prajalok to bridge the gap between legal services and the everyday person, providing an intuitive, accessible platform for managing legal tasks.
Key Issues
The key issues LawBook addresses are:
Limited Access to Legal Resources: Law students and professionals often face challenges in accessing up-to-date legal texts, case law, and statutes from diverse sources. LawBook centralizes these resources into one app, ensuring easy access to critical materials.
Lack of Practical Learning Tools: Traditional legal education often lacks interactive and practical tools for skill development. The Moot Court Simulator and AI Case Generator in LawBook bridge this gap by providing realistic practice scenarios.
Complex Legal Concepts: Legal concepts can be difficult to understand due to their complexity. The app’s AI-powered mind mapping and visual aids help users grasp intricate legal principles in a more digestible format.
Inefficient Study Methods: With limited features for organizing and streamlining study sessions, students often waste time navigating resources. LawBook provides advanced search options, bookmarking, and offline access, making study sessions more efficient and personalized.
These issues are resolved by LawBook’s comprehensive legal library, AI-powered tools, and practical learning features, streamlining legal education and enhancing user experience.
Target Users
Primary Qualitative Research
Public & Consumers
Non Legal Professionals
*Note - images used here are ai Generated, not real.
Competitive Audit
Competitors:
BarMax: Focused on bar exam preparation with comprehensive study materials and practice exams. Strength in exam prep but lacks interactive learning tools like LawBook’s mind maps.
Themis Bar Review: Offers online courses for bar exam preparation but does not offer personalized, interactive features like LawBook’s simulations.
Quizlet: Broad educational tool for flashcards and study materials, including for law, but lacks the depth in legal curriculum or professional law tools like LawBook.
Study Blue: Provides flashcards and study resources, more general in scope, but does not focus specifically on law students' needs or offer interactive legal features.
Design Process Timeline
The whole project redesign took nearly 4 months for both Mobile and Web, This chart contains all the steps which were instrumental to the problems that were being solved with the redesign
Mobile & Web UI
Advocase
Advocase is an AI-driven legal platform streamlining complex tasks like document analysis and case research for legal professionals.
What did i solved as a ui ux designer?
As a UI/UX designer for Prajalok, I simplified the platform's interface, making it more intuitive and user-friendly. I focused on improving accessibility, ensuring the platform was easy to navigate for all users, including the elderly and those with disabilities.
I streamlined the user journey, reducing friction points, and incorporated interactive features to boost engagement. My design work helped increase user participation and contributed to a more efficient and inclusive civic engagement platform.
Outcomes and impact
The result?
Prajalok transformed into a more intuitive and accessible platform that streamlined the civic engagement process. With its user-friendly interface and focus on inclusivity, citizens, including elderly and disabled users, could easily access public services and participate in community initiatives. My design contributions led to an increase in user interaction and overall satisfaction, improving participation rates.
My presence in the design process also helped Lawyer Desk achieve a 45% growth in user engagement, emphasizing how thoughtful UX/UI design can significantly enhance user experience and drive growth.
🤐 Can’t disclose more due to Signed NDA
This project was completed for LawyerDesk as part of my full-time role, and it is confidential. I can only provide a basic overview and project description publicly
To Know More about the detailed process and execution
My Role
UX UI Designer, UX Writer
Availability
Play Store, App Store & Web
Project Duration
2.5 Months
What
Prajalok is a platform designed to bridge the gap between individuals and the legal system, especially for those without prior legal knowledge. It offers several tools and features aimed at simplifying the legal process. One of the standout features is the "Ask Me" option, which allows users to ask legal questions in their preferred language, addressing the language barrier often encountered in legal matters.
Additionally, Prajalok facilitates users in connecting with legal experts through its "Find and Connect" feature, which helps individuals engage lawyers with expertise relevant to their concerns. The platform also provides AI-powered tools for consumers to resolve issues with companies by helping file complaints, seek resolutions, and escalate matters when needed. It also assists in simplifying complex legal documents and identifying potential loopholes, making legal processes more manageable
What problem it solves
Here are the key problems that Prajalok solves:
Legal Accessibility: It makes the legal system more accessible to individuals who may not have prior legal knowledge or understanding.
Language Barriers: Users can ask legal questions in their preferred language, addressing language-related obstacles.
Connecting with Experts: Prajalok helps users easily connect with relevant legal experts, streamlining access to legal advice.
Consumer Issue Resolution: It provides AI-driven tools for users to resolve issues with companies, file complaints, and escalate matters efficiently.
Simplification of Legal Documents: Prajalok simplifies complex legal documents and helps identify potential loopholes, making them more understandable for the general public.
Why
Prajalok stands out because it democratizes access to legal resources for the general public, especially those who lack legal knowledge. By simplifying complex legal processes, it empowers users to navigate legal issues confidently. Key reasons for choosing Prajalok include:
Language Accessibility: Users can interact with the platform in their preferred language, making legal advice more inclusive.
AI-Powered Features: It uses artificial intelligence to streamline legal complaint resolutions and simplify legal documents, making legal solutions more efficient and accessible.
Expert Connectivity: Prajalok connects users with legal professionals in a seamless manner, ensuring they get the right help when needed.
User-Friendliness: By simplifying the legal process, it provides users with a clear, straightforward approach to resolving legal concerns without needing deep legal expertise.
How
Prajalok works by providing an accessible platform that simplifies legal processes for the general public, especially for individuals with limited legal knowledge. Here's how it functions:
Ask Me Feature: Users can ask legal questions in their preferred language, and the AI or platform guides them with answers or suggests legal steps.
Connecting with Legal Experts: The app allows users to connect with relevant legal experts or lawyers based on their specific issues or concerns, making it easier to get professional help.
AI-Powered Tools: Prajalok utilizes artificial intelligence to help users resolve consumer-related issues by filing complaints, escalating matters, and resolving disputes efficiently.
Legal Document Simplification: It simplifies complex legal documents and helps users understand terms or identify loopholes, making legal language more accessible.
Consumer Protection: Prajalok assists in resolving legal issues between consumers and companies, offering tools that streamline the process of filing complaints and seeking resolutions.
This combination of features allows Prajalok to bridge the gap between legal services and the everyday person, providing an intuitive, accessible platform for managing legal tasks.
Key Issues
The key issues LawBook addresses are:
Limited Access to Legal Resources: Law students and professionals often face challenges in accessing up-to-date legal texts, case law, and statutes from diverse sources. LawBook centralizes these resources into one app, ensuring easy access to critical materials.
Lack of Practical Learning Tools: Traditional legal education often lacks interactive and practical tools for skill development. The Moot Court Simulator and AI Case Generator in LawBook bridge this gap by providing realistic practice scenarios.
Complex Legal Concepts: Legal concepts can be difficult to understand due to their complexity. The app’s AI-powered mind mapping and visual aids help users grasp intricate legal principles in a more digestible format.
Inefficient Study Methods: With limited features for organizing and streamlining study sessions, students often waste time navigating resources. LawBook provides advanced search options, bookmarking, and offline access, making study sessions more efficient and personalized.
These issues are resolved by LawBook’s comprehensive legal library, AI-powered tools, and practical learning features, streamlining legal education and enhancing user experience.
Target Users
Primary Qualitative Research
Public & Consumers
Non Legal Professionals
*Note - images used here are ai Generated, not real.
Competitive Audit
Competitors:
BarMax: Focused on bar exam preparation with comprehensive study materials and practice exams. Strength in exam prep but lacks interactive learning tools like LawBook’s mind maps.
Themis Bar Review: Offers online courses for bar exam preparation but does not offer personalized, interactive features like LawBook’s simulations.
Quizlet: Broad educational tool for flashcards and study materials, including for law, but lacks the depth in legal curriculum or professional law tools like LawBook.
Study Blue: Provides flashcards and study resources, more general in scope, but does not focus specifically on law students' needs or offer interactive legal features.
Design Process Timeline
The whole project redesign took nearly 4 months for both Mobile and Web, This chart contains all the steps which were instrumental to the problems that were being solved with the redesign
Mobile & Web UI
Advocase
Advocase is an AI-driven legal platform streamlining complex tasks like document analysis and case research for legal professionals.
What did i solved as a ui ux designer?
As a UI/UX designer for Prajalok, I simplified the platform's interface, making it more intuitive and user-friendly. I focused on improving accessibility, ensuring the platform was easy to navigate for all users, including the elderly and those with disabilities.
I streamlined the user journey, reducing friction points, and incorporated interactive features to boost engagement. My design work helped increase user participation and contributed to a more efficient and inclusive civic engagement platform.
Outcomes and impact
The result?
Prajalok transformed into a more intuitive and accessible platform that streamlined the civic engagement process. With its user-friendly interface and focus on inclusivity, citizens, including elderly and disabled users, could easily access public services and participate in community initiatives. My design contributions led to an increase in user interaction and overall satisfaction, improving participation rates.
My presence in the design process also helped Lawyer Desk achieve a 45% growth in user engagement, emphasizing how thoughtful UX/UI design can significantly enhance user experience and drive growth.
🤐 Can’t disclose more due to Signed NDA
This project was completed for LawyerDesk as part of my full-time role, and it is confidential. I can only provide a basic overview and project description publicly
To Know More about the detailed process and execution
© 2024-2025 | Karri Naveen Kumar | All Rights Reserved
© 2024-2025 | Karri Naveen Kumar | All Rights Reserved
My Role
UX UI Designer, UX Writer
Availability
Play Store, App Store & Web
Project Duration
2.5 Months
What
Prajalok is a platform designed to bridge the gap between individuals and the legal system, especially for those without prior legal knowledge. It offers several tools and features aimed at simplifying the legal process. One of the standout features is the "Ask Me" option, which allows users to ask legal questions in their preferred language, addressing the language barrier often encountered in legal matters.
Additionally, Prajalok facilitates users in connecting with legal experts through its "Find and Connect" feature, which helps individuals engage lawyers with expertise relevant to their concerns. The platform also provides AI-powered tools for consumers to resolve issues with companies by helping file complaints, seek resolutions, and escalate matters when needed. It also assists in simplifying complex legal documents and identifying potential loopholes, making legal processes more manageable
What problem it solves
Here are the key problems that Prajalok solves:
Legal Accessibility: It makes the legal system more accessible to individuals who may not have prior legal knowledge or understanding.
Language Barriers: Users can ask legal questions in their preferred language, addressing language-related obstacles.
Connecting with Experts: Prajalok helps users easily connect with relevant legal experts, streamlining access to legal advice.
Consumer Issue Resolution: It provides AI-driven tools for users to resolve issues with companies, file complaints, and escalate matters efficiently.
Simplification of Legal Documents: Prajalok simplifies complex legal documents and helps identify potential loopholes, making them more understandable for the general public.
Why
Prajalok stands out because it democratizes access to legal resources for the general public, especially those who lack legal knowledge. By simplifying complex legal processes, it empowers users to navigate legal issues confidently. Key reasons for choosing Prajalok include:
Language Accessibility: Users can interact with the platform in their preferred language, making legal advice more inclusive.
AI-Powered Features: It uses artificial intelligence to streamline legal complaint resolutions and simplify legal documents, making legal solutions more efficient and accessible.
Expert Connectivity: Prajalok connects users with legal professionals in a seamless manner, ensuring they get the right help when needed.
User-Friendliness: By simplifying the legal process, it provides users with a clear, straightforward approach to resolving legal concerns without needing deep legal expertise.
How
Prajalok works by providing an accessible platform that simplifies legal processes for the general public, especially for individuals with limited legal knowledge. Here's how it functions:
Ask Me Feature: Users can ask legal questions in their preferred language, and the AI or platform guides them with answers or suggests legal steps.
Connecting with Legal Experts: The app allows users to connect with relevant legal experts or lawyers based on their specific issues or concerns, making it easier to get professional help.
AI-Powered Tools: Prajalok utilizes artificial intelligence to help users resolve consumer-related issues by filing complaints, escalating matters, and resolving disputes efficiently.
Legal Document Simplification: It simplifies complex legal documents and helps users understand terms or identify loopholes, making legal language more accessible.
Consumer Protection: Prajalok assists in resolving legal issues between consumers and companies, offering tools that streamline the process of filing complaints and seeking resolutions.
This combination of features allows Prajalok to bridge the gap between legal services and the everyday person, providing an intuitive, accessible platform for managing legal tasks.
Key Issues
The key issues LawBook addresses are:
Limited Access to Legal Resources: Law students and professionals often face challenges in accessing up-to-date legal texts, case law, and statutes from diverse sources. LawBook centralizes these resources into one app, ensuring easy access to critical materials.
Lack of Practical Learning Tools: Traditional legal education often lacks interactive and practical tools for skill development. The Moot Court Simulator and AI Case Generator in LawBook bridge this gap by providing realistic practice scenarios.
Complex Legal Concepts: Legal concepts can be difficult to understand due to their complexity. The app’s AI-powered mind mapping and visual aids help users grasp intricate legal principles in a more digestible format.
Inefficient Study Methods: With limited features for organizing and streamlining study sessions, students often waste time navigating resources. LawBook provides advanced search options, bookmarking, and offline access, making study sessions more efficient and personalized.
These issues are resolved by LawBook’s comprehensive legal library, AI-powered tools, and practical learning features, streamlining legal education and enhancing user experience.
Target Users
Primary Qualitative Research
Public & Consumers
Non Legal Professionals
*Note - images used here are ai Generated, not real.
Competitive Audit
Competitors of Prajalok:
MyGov India: A government platform enabling citizen participation in governance through discussions and crowdsourcing ideas.
Digital India: A national initiative to digitize government services and create a digitally empowered society, offering access to public services online.
Local Government Platforms (e.g., Pune Municipal Corporation): Focus on local civic engagement, offering tools for citizens to provide feedback on services.
e-Service Platforms (e.g., e-District, e-Sampada): Government-run apps that provide citizens with access to services like document registration and grievance filing.
Crowdsourcing Platforms (e.g., Koo, CitizenMatters): Platforms allowing citizens to report issues and engage in policy discussions with authorities.
Social Media Platforms (e.g., Twitter, Facebook): Widely used for real-time interaction with government bodies, fostering citizen engagement.
Rajiv Gandhi Foundation’s Digital Platforms: Initiatives aimed at enhancing citizen-government interaction with a focus on policy transparency.
Urban Governance Apps (e.g., Smart Cities Mission apps): Government-backed initiatives that provide solutions for urban planning and civic engagement.
These competitors vary in scope and target audience, with Prajalok distinguishing itself by offering a comprehensive platform for cross-sector social welfare and community-driven solutions.
Design Process Timeline
The whole project redesign took nearly 4 months for both Mobile and Web, This chart contains all the steps which were instrumental to the problems that were being solved with the redesign
Mobile & Web UI
Advocase
Advocase is an AI-driven legal platform streamlining complex tasks like document analysis and case research for legal professionals.
What did i solved as a ui ux designer?
As a UI/UX designer for Prajalok, I simplified the platform's interface, making it more intuitive and user-friendly. I focused on improving accessibility, ensuring the platform was easy to navigate for all users, including the elderly and those with disabilities.
I streamlined the user journey, reducing friction points, and incorporated interactive features to boost engagement. My design work helped increase user participation and contributed to a more efficient and inclusive civic engagement platform.
Outcomes and impact
The result?
Prajalok transformed into a more intuitive and accessible platform that streamlined the civic engagement process. With its user-friendly interface and focus on inclusivity, citizens, including elderly and disabled users, could easily access public services and participate in community initiatives. My design contributions led to an increase in user interaction and overall satisfaction, improving participation rates.
My presence in the design process also helped Lawyer Desk achieve a 45% growth in user engagement, emphasizing how thoughtful UX/UI design can significantly enhance user experience and drive growth.
🤐 Can’t disclose more due to Signed NDA
This project was completed for LawyerDesk as part of my full-time role, and it is confidential. I can only provide a basic overview and project description publicly
To Know More about the detailed process and execution
My Role
UX UI Designer, UX Writer
Availability
Play Store, App Store & Web
Project Duration
2.5 Months
What
Prajalok is a platform designed to bridge the gap between individuals and the legal system, especially for those without prior legal knowledge. It offers several tools and features aimed at simplifying the legal process. One of the standout features is the "Ask Me" option, which allows users to ask legal questions in their preferred language, addressing the language barrier often encountered in legal matters.
Additionally, Prajalok facilitates users in connecting with legal experts through its "Find and Connect" feature, which helps individuals engage lawyers with expertise relevant to their concerns. The platform also provides AI-powered tools for consumers to resolve issues with companies by helping file complaints, seek resolutions, and escalate matters when needed. It also assists in simplifying complex legal documents and identifying potential loopholes, making legal processes more manageable
What problem it solves
Here are the key problems that Prajalok solves:
Legal Accessibility: It makes the legal system more accessible to individuals who may not have prior legal knowledge or understanding.
Language Barriers: Users can ask legal questions in their preferred language, addressing language-related obstacles.
Connecting with Experts: Prajalok helps users easily connect with relevant legal experts, streamlining access to legal advice.
Consumer Issue Resolution: It provides AI-driven tools for users to resolve issues with companies, file complaints, and escalate matters efficiently.
Simplification of Legal Documents: Prajalok simplifies complex legal documents and helps identify potential loopholes, making them more understandable for the general public.
Why
Prajalok stands out because it democratizes access to legal resources for the general public, especially those who lack legal knowledge. By simplifying complex legal processes, it empowers users to navigate legal issues confidently. Key reasons for choosing Prajalok include:
Language Accessibility: Users can interact with the platform in their preferred language, making legal advice more inclusive.
AI-Powered Features: It uses artificial intelligence to streamline legal complaint resolutions and simplify legal documents, making legal solutions more efficient and accessible.
Expert Connectivity: Prajalok connects users with legal professionals in a seamless manner, ensuring they get the right help when needed.
User-Friendliness: By simplifying the legal process, it provides users with a clear, straightforward approach to resolving legal concerns without needing deep legal expertise.
How
Prajalok works by providing an accessible platform that simplifies legal processes for the general public, especially for individuals with limited legal knowledge. Here's how it functions:
Ask Me Feature: Users can ask legal questions in their preferred language, and the AI or platform guides them with answers or suggests legal steps.
Connecting with Legal Experts: The app allows users to connect with relevant legal experts or lawyers based on their specific issues or concerns, making it easier to get professional help.
AI-Powered Tools: Prajalok utilizes artificial intelligence to help users resolve consumer-related issues by filing complaints, escalating matters, and resolving disputes efficiently.
Legal Document Simplification: It simplifies complex legal documents and helps users understand terms or identify loopholes, making legal language more accessible.
Consumer Protection: Prajalok assists in resolving legal issues between consumers and companies, offering tools that streamline the process of filing complaints and seeking resolutions.
This combination of features allows Prajalok to bridge the gap between legal services and the everyday person, providing an intuitive, accessible platform for managing legal tasks.
Key Issues
The key issues LawBook addresses are:
Limited Access to Legal Resources: Law students and professionals often face challenges in accessing up-to-date legal texts, case law, and statutes from diverse sources. LawBook centralizes these resources into one app, ensuring easy access to critical materials.
Lack of Practical Learning Tools: Traditional legal education often lacks interactive and practical tools for skill development. The Moot Court Simulator and AI Case Generator in LawBook bridge this gap by providing realistic practice scenarios.
Complex Legal Concepts: Legal concepts can be difficult to understand due to their complexity. The app’s AI-powered mind mapping and visual aids help users grasp intricate legal principles in a more digestible format.
Inefficient Study Methods: With limited features for organizing and streamlining study sessions, students often waste time navigating resources. LawBook provides advanced search options, bookmarking, and offline access, making study sessions more efficient and personalized.
These issues are resolved by LawBook’s comprehensive legal library, AI-powered tools, and practical learning features, streamlining legal education and enhancing user experience.
Target Users
Primary Qualitative Research
Public & Consumers
Non Legal Professionals
*Note - images used here are ai Generated, not real.
Competitive Audit
Competitors of Prajalok:
MyGov India: A government platform enabling citizen participation in governance through discussions and crowdsourcing ideas.
Digital India: A national initiative to digitize government services and create a digitally empowered society, offering access to public services online.
Local Government Platforms (e.g., Pune Municipal Corporation): Focus on local civic engagement, offering tools for citizens to provide feedback on services.
e-Service Platforms (e.g., e-District, e-Sampada): Government-run apps that provide citizens with access to services like document registration and grievance filing.
Crowdsourcing Platforms (e.g., Koo, CitizenMatters): Platforms allowing citizens to report issues and engage in policy discussions with authorities.
Social Media Platforms (e.g., Twitter, Facebook): Widely used for real-time interaction with government bodies, fostering citizen engagement.
Rajiv Gandhi Foundation’s Digital Platforms: Initiatives aimed at enhancing citizen-government interaction with a focus on policy transparency.
Urban Governance Apps (e.g., Smart Cities Mission apps): Government-backed initiatives that provide solutions for urban planning and civic engagement.
These competitors vary in scope and target audience, with Prajalok distinguishing itself by offering a comprehensive platform for cross-sector social welfare and community-driven solutions.
Design Process Timeline
The whole project redesign took nearly 4 months for both Mobile and Web, This chart contains all the steps which were instrumental to the problems that were being solved with the redesign
Mobile & Web UI
Advocase
Advocase is an AI-driven legal platform streamlining complex tasks like document analysis and case research for legal professionals.
What did i solved as a ui ux designer?
As a UI/UX designer for Prajalok, I simplified the platform's interface, making it more intuitive and user-friendly. I focused on improving accessibility, ensuring the platform was easy to navigate for all users, including the elderly and those with disabilities.
I streamlined the user journey, reducing friction points, and incorporated interactive features to boost engagement. My design work helped increase user participation and contributed to a more efficient and inclusive civic engagement platform.
Outcomes and impact
The result?
Prajalok transformed into a more intuitive and accessible platform that streamlined the civic engagement process. With its user-friendly interface and focus on inclusivity, citizens, including elderly and disabled users, could easily access public services and participate in community initiatives. My design contributions led to an increase in user interaction and overall satisfaction, improving participation rates.
My presence in the design process also helped Lawyer Desk achieve a 45% growth in user engagement, emphasizing how thoughtful UX/UI design can significantly enhance user experience and drive growth.
🤐 Can’t disclose more due to Signed NDA
This project was completed for LawyerDesk as part of my full-time role, and it is confidential. I can only provide a basic overview and project description publicly
To Know More about the detailed process and execution
© 2024-2025 | Karri Naveen Kumar | All Rights Reserved
© 2024-2025 | Karri Naveen Kumar | All Rights Reserved
My Role
UX UI Designer, UX Writer
Availability
Play Store, App Store & Web
Project Duration
2.5 Months
What
Prajalok is a platform designed to bridge the gap between individuals and the legal system, especially for those without prior legal knowledge. It offers several tools and features aimed at simplifying the legal process. One of the standout features is the "Ask Me" option, which allows users to ask legal questions in their preferred language, addressing the language barrier often encountered in legal matters.
Additionally, Prajalok facilitates users in connecting with legal experts through its "Find and Connect" feature, which helps individuals engage lawyers with expertise relevant to their concerns. The platform also provides AI-powered tools for consumers to resolve issues with companies by helping file complaints, seek resolutions, and escalate matters when needed. It also assists in simplifying complex legal documents and identifying potential loopholes, making legal processes more manageable
What problem it solves
Here are the key problems that Prajalok solves:
Legal Accessibility: It makes the legal system more accessible to individuals who may not have prior legal knowledge or understanding.
Language Barriers: Users can ask legal questions in their preferred language, addressing language-related obstacles.
Connecting with Experts: Prajalok helps users easily connect with relevant legal experts, streamlining access to legal advice.
Consumer Issue Resolution: It provides AI-driven tools for users to resolve issues with companies, file complaints, and escalate matters efficiently.
Simplification of Legal Documents: Prajalok simplifies complex legal documents and helps identify potential loopholes, making them more understandable for the general public.
Why
Prajalok stands out because it democratizes access to legal resources for the general public, especially those who lack legal knowledge. By simplifying complex legal processes, it empowers users to navigate legal issues confidently. Key reasons for choosing Prajalok include:
Language Accessibility: Users can interact with the platform in their preferred language, making legal advice more inclusive.
AI-Powered Features: It uses artificial intelligence to streamline legal complaint resolutions and simplify legal documents, making legal solutions more efficient and accessible.
Expert Connectivity: Prajalok connects users with legal professionals in a seamless manner, ensuring they get the right help when needed.
User-Friendliness: By simplifying the legal process, it provides users with a clear, straightforward approach to resolving legal concerns without needing deep legal expertise.
How
Prajalok works by providing an accessible platform that simplifies legal processes for the general public, especially for individuals with limited legal knowledge. Here's how it functions:
Ask Me Feature: Users can ask legal questions in their preferred language, and the AI or platform guides them with answers or suggests legal steps.
Connecting with Legal Experts: The app allows users to connect with relevant legal experts or lawyers based on their specific issues or concerns, making it easier to get professional help.
AI-Powered Tools: Prajalok utilizes artificial intelligence to help users resolve consumer-related issues by filing complaints, escalating matters, and resolving disputes efficiently.
Legal Document Simplification: It simplifies complex legal documents and helps users understand terms or identify loopholes, making legal language more accessible.
Consumer Protection: Prajalok assists in resolving legal issues between consumers and companies, offering tools that streamline the process of filing complaints and seeking resolutions.
This combination of features allows Prajalok to bridge the gap between legal services and the everyday person, providing an intuitive, accessible platform for managing legal tasks.
Key Issues
The key issues LawBook addresses are:
Limited Access to Legal Resources: Law students and professionals often face challenges in accessing up-to-date legal texts, case law, and statutes from diverse sources. LawBook centralizes these resources into one app, ensuring easy access to critical materials.
Lack of Practical Learning Tools: Traditional legal education often lacks interactive and practical tools for skill development. The Moot Court Simulator and AI Case Generator in LawBook bridge this gap by providing realistic practice scenarios.
Complex Legal Concepts: Legal concepts can be difficult to understand due to their complexity. The app’s AI-powered mind mapping and visual aids help users grasp intricate legal principles in a more digestible format.
Inefficient Study Methods: With limited features for organizing and streamlining study sessions, students often waste time navigating resources. LawBook provides advanced search options, bookmarking, and offline access, making study sessions more efficient and personalized.
These issues are resolved by LawBook’s comprehensive legal library, AI-powered tools, and practical learning features, streamlining legal education and enhancing user experience.
Target Users
Primary Qualitative Research
Public & Consumers
Non Legal Professionals
*Note - images used here are ai Generated, not real.
Competitive Audit
Competitors of Prajalok:
MyGov India: A government platform enabling citizen participation in governance through discussions and crowdsourcing ideas.
Digital India: A national initiative to digitize government services and create a digitally empowered society, offering access to public services online.
Local Government Platforms (e.g., Pune Municipal Corporation): Focus on local civic engagement, offering tools for citizens to provide feedback on services.
e-Service Platforms (e.g., e-District, e-Sampada): Government-run apps that provide citizens with access to services like document registration and grievance filing.
Crowdsourcing Platforms (e.g., Koo, CitizenMatters): Platforms allowing citizens to report issues and engage in policy discussions with authorities.
Social Media Platforms (e.g., Twitter, Facebook): Widely used for real-time interaction with government bodies, fostering citizen engagement.
Rajiv Gandhi Foundation’s Digital Platforms: Initiatives aimed at enhancing citizen-government interaction with a focus on policy transparency.
Urban Governance Apps (e.g., Smart Cities Mission apps): Government-backed initiatives that provide solutions for urban planning and civic engagement.
These competitors vary in scope and target audience, with Prajalok distinguishing itself by offering a comprehensive platform for cross-sector social welfare and community-driven solutions.
Design Process Timeline
The whole project redesign took nearly 4 months for both Mobile and Web, This chart contains all the steps which were instrumental to the problems that were being solved with the redesign
Mobile & Web UI
Advocase
Advocase is an AI-driven legal platform streamlining complex tasks like document analysis and case research for legal professionals.
What did i solved as a ui ux designer?
As a UI/UX designer for Prajalok, I simplified the platform's interface, making it more intuitive and user-friendly. I focused on improving accessibility, ensuring the platform was easy to navigate for all users, including the elderly and those with disabilities.
I streamlined the user journey, reducing friction points, and incorporated interactive features to boost engagement. My design work helped increase user participation and contributed to a more efficient and inclusive civic engagement platform.
Outcomes and impact
The result?
Prajalok transformed into a more intuitive and accessible platform that streamlined the civic engagement process. With its user-friendly interface and focus on inclusivity, citizens, including elderly and disabled users, could easily access public services and participate in community initiatives. My design contributions led to an increase in user interaction and overall satisfaction, improving participation rates.
My presence in the design process also helped Lawyer Desk achieve a 45% growth in user engagement, emphasizing how thoughtful UX/UI design can significantly enhance user experience and drive growth.
🤐 Can’t disclose more due to Signed NDA
This project was completed for LawyerDesk as part of my full-time role, and it is confidential. I can only provide a basic overview and project description publicly
To Know More about the detailed process and execution
© 2024-2025 | Karri Naveen Kumar | All Rights Reserved
My Role
UX UI Designer, UX Writer
Availability
Play Store, App Store & Web
Project Duration
2.5 Months
What
Prajalok is a platform designed to bridge the gap between individuals and the legal system, especially for those without prior legal knowledge. It offers several tools and features aimed at simplifying the legal process. One of the standout features is the "Ask Me" option, which allows users to ask legal questions in their preferred language, addressing the language barrier often encountered in legal matters.
Additionally, Prajalok facilitates users in connecting with legal experts through its "Find and Connect" feature, which helps individuals engage lawyers with expertise relevant to their concerns. The platform also provides AI-powered tools for consumers to resolve issues with companies by helping file complaints, seek resolutions, and escalate matters when needed. It also assists in simplifying complex legal documents and identifying potential loopholes, making legal processes more manageable
What problem it solves
Here are the key problems that Prajalok solves:
Legal Accessibility: It makes the legal system more accessible to individuals who may not have prior legal knowledge or understanding.
Language Barriers: Users can ask legal questions in their preferred language, addressing language-related obstacles.
Connecting with Experts: Prajalok helps users easily connect with relevant legal experts, streamlining access to legal advice.
Consumer Issue Resolution: It provides AI-driven tools for users to resolve issues with companies, file complaints, and escalate matters efficiently.
Simplification of Legal Documents: Prajalok simplifies complex legal documents and helps identify potential loopholes, making them more understandable for the general public.
Why
Prajalok stands out because it democratizes access to legal resources for the general public, especially those who lack legal knowledge. By simplifying complex legal processes, it empowers users to navigate legal issues confidently. Key reasons for choosing Prajalok include:
Language Accessibility: Users can interact with the platform in their preferred language, making legal advice more inclusive.
AI-Powered Features: It uses artificial intelligence to streamline legal complaint resolutions and simplify legal documents, making legal solutions more efficient and accessible.
Expert Connectivity: Prajalok connects users with legal professionals in a seamless manner, ensuring they get the right help when needed.
User-Friendliness: By simplifying the legal process, it provides users with a clear, straightforward approach to resolving legal concerns without needing deep legal expertise.
How
Prajalok works by providing an accessible platform that simplifies legal processes for the general public, especially for individuals with limited legal knowledge. Here's how it functions:
Ask Me Feature: Users can ask legal questions in their preferred language, and the AI or platform guides them with answers or suggests legal steps.
Connecting with Legal Experts: The app allows users to connect with relevant legal experts or lawyers based on their specific issues or concerns, making it easier to get professional help.
AI-Powered Tools: Prajalok utilizes artificial intelligence to help users resolve consumer-related issues by filing complaints, escalating matters, and resolving disputes efficiently.
Legal Document Simplification: It simplifies complex legal documents and helps users understand terms or identify loopholes, making legal language more accessible.
Consumer Protection: Prajalok assists in resolving legal issues between consumers and companies, offering tools that streamline the process of filing complaints and seeking resolutions.
This combination of features allows Prajalok to bridge the gap between legal services and the everyday person, providing an intuitive, accessible platform for managing legal tasks.
Key Issues
The key issues LawBook addresses are:
Limited Access to Legal Resources: Law students and professionals often face challenges in accessing up-to-date legal texts, case law, and statutes from diverse sources. LawBook centralizes these resources into one app, ensuring easy access to critical materials.
Lack of Practical Learning Tools: Traditional legal education often lacks interactive and practical tools for skill development. The Moot Court Simulator and AI Case Generator in LawBook bridge this gap by providing realistic practice scenarios.
Complex Legal Concepts: Legal concepts can be difficult to understand due to their complexity. The app’s AI-powered mind mapping and visual aids help users grasp intricate legal principles in a more digestible format.
Inefficient Study Methods: With limited features for organizing and streamlining study sessions, students often waste time navigating resources. LawBook provides advanced search options, bookmarking, and offline access, making study sessions more efficient and personalized.
These issues are resolved by LawBook’s comprehensive legal library, AI-powered tools, and practical learning features, streamlining legal education and enhancing user experience.
Target Users
Primary Qualitative Research
Public & Consumers
Non Legal Professionals
*Note - images used here are ai Generated, not real.
Competitive Audit
Competitors of Prajalok:
MyGov India: A government platform enabling citizen participation in governance through discussions and crowdsourcing ideas.
Digital India: A national initiative to digitize government services and create a digitally empowered society, offering access to public services online.
Local Government Platforms (e.g., Pune Municipal Corporation): Focus on local civic engagement, offering tools for citizens to provide feedback on services.
e-Service Platforms (e.g., e-District, e-Sampada): Government-run apps that provide citizens with access to services like document registration and grievance filing.
Crowdsourcing Platforms (e.g., Koo, CitizenMatters): Platforms allowing citizens to report issues and engage in policy discussions with authorities.
Social Media Platforms (e.g., Twitter, Facebook): Widely used for real-time interaction with government bodies, fostering citizen engagement.
Rajiv Gandhi Foundation’s Digital Platforms: Initiatives aimed at enhancing citizen-government interaction with a focus on policy transparency.
Urban Governance Apps (e.g., Smart Cities Mission apps): Government-backed initiatives that provide solutions for urban planning and civic engagement.
These competitors vary in scope and target audience, with Prajalok distinguishing itself by offering a comprehensive platform for cross-sector social welfare and community-driven solutions.
Design Process Timeline
The whole project redesign took nearly 4 months for both Mobile and Web, This chart contains all the steps which were instrumental to the problems that were being solved with the redesign
Mobile & Web UI
Advocase
Advocase is an AI-driven legal platform streamlining complex tasks like document analysis and case research for legal professionals.
What did i solved as a ui ux designer?
As a UI/UX designer for Prajalok, I simplified the platform's interface, making it more intuitive and user-friendly. I focused on improving accessibility, ensuring the platform was easy to navigate for all users, including the elderly and those with disabilities.
I streamlined the user journey, reducing friction points, and incorporated interactive features to boost engagement. My design work helped increase user participation and contributed to a more efficient and inclusive civic engagement platform.
Outcomes and impact
The result?
Prajalok transformed into a more intuitive and accessible platform that streamlined the civic engagement process. With its user-friendly interface and focus on inclusivity, citizens, including elderly and disabled users, could easily access public services and participate in community initiatives. My design contributions led to an increase in user interaction and overall satisfaction, improving participation rates.
My presence in the design process also helped Lawyer Desk achieve a 45% growth in user engagement, emphasizing how thoughtful UX/UI design can significantly enhance user experience and drive growth.
🤐 Can’t disclose more due to Signed NDA
This project was completed for LawyerDesk as part of my full-time role, and it is confidential. I can only provide a basic overview and project description publicly
To Know More about the detailed process and execution
My Role
UX UI Designer, UX Writer
Availability
Play Store, App Store & Web
Project Duration
2.5 Months
What
Prajalok is a platform designed to bridge the gap between individuals and the legal system, especially for those without prior legal knowledge. It offers several tools and features aimed at simplifying the legal process. One of the standout features is the "Ask Me" option, which allows users to ask legal questions in their preferred language, addressing the language barrier often encountered in legal matters.
Additionally, Prajalok facilitates users in connecting with legal experts through its "Find and Connect" feature, which helps individuals engage lawyers with expertise relevant to their concerns. The platform also provides AI-powered tools for consumers to resolve issues with companies by helping file complaints, seek resolutions, and escalate matters when needed. It also assists in simplifying complex legal documents and identifying potential loopholes, making legal processes more manageable
What problem it solves
Here are the key problems that Prajalok solves:
Legal Accessibility: It makes the legal system more accessible to individuals who may not have prior legal knowledge or understanding.
Language Barriers: Users can ask legal questions in their preferred language, addressing language-related obstacles.
Connecting with Experts: Prajalok helps users easily connect with relevant legal experts, streamlining access to legal advice.
Consumer Issue Resolution: It provides AI-driven tools for users to resolve issues with companies, file complaints, and escalate matters efficiently.
Simplification of Legal Documents: Prajalok simplifies complex legal documents and helps identify potential loopholes, making them more understandable for the general public.
Why
Prajalok stands out because it democratizes access to legal resources for the general public, especially those who lack legal knowledge. By simplifying complex legal processes, it empowers users to navigate legal issues confidently. Key reasons for choosing Prajalok include:
Language Accessibility: Users can interact with the platform in their preferred language, making legal advice more inclusive.
AI-Powered Features: It uses artificial intelligence to streamline legal complaint resolutions and simplify legal documents, making legal solutions more efficient and accessible.
Expert Connectivity: Prajalok connects users with legal professionals in a seamless manner, ensuring they get the right help when needed.
User-Friendliness: By simplifying the legal process, it provides users with a clear, straightforward approach to resolving legal concerns without needing deep legal expertise.
How
Prajalok works by providing an accessible platform that simplifies legal processes for the general public, especially for individuals with limited legal knowledge. Here's how it functions:
Ask Me Feature: Users can ask legal questions in their preferred language, and the AI or platform guides them with answers or suggests legal steps.
Connecting with Legal Experts: The app allows users to connect with relevant legal experts or lawyers based on their specific issues or concerns, making it easier to get professional help.
AI-Powered Tools: Prajalok utilizes artificial intelligence to help users resolve consumer-related issues by filing complaints, escalating matters, and resolving disputes efficiently.
Legal Document Simplification: It simplifies complex legal documents and helps users understand terms or identify loopholes, making legal language more accessible.
Consumer Protection: Prajalok assists in resolving legal issues between consumers and companies, offering tools that streamline the process of filing complaints and seeking resolutions.
This combination of features allows Prajalok to bridge the gap between legal services and the everyday person, providing an intuitive, accessible platform for managing legal tasks.
Key Issues
The key issues LawBook addresses are:
Limited Access to Legal Resources: Law students and professionals often face challenges in accessing up-to-date legal texts, case law, and statutes from diverse sources. LawBook centralizes these resources into one app, ensuring easy access to critical materials.
Lack of Practical Learning Tools: Traditional legal education often lacks interactive and practical tools for skill development. The Moot Court Simulator and AI Case Generator in LawBook bridge this gap by providing realistic practice scenarios.
Complex Legal Concepts: Legal concepts can be difficult to understand due to their complexity. The app’s AI-powered mind mapping and visual aids help users grasp intricate legal principles in a more digestible format.
Inefficient Study Methods: With limited features for organizing and streamlining study sessions, students often waste time navigating resources. LawBook provides advanced search options, bookmarking, and offline access, making study sessions more efficient and personalized.
These issues are resolved by LawBook’s comprehensive legal library, AI-powered tools, and practical learning features, streamlining legal education and enhancing user experience.
Target Users
Primary Qualitative Research
Public & Consumers
Non Legal Professionals
*Note - images used here are ai Generated, not real.
Competitive Audit
Competitors of Prajalok:
MyGov India: A government platform enabling citizen participation in governance through discussions and crowdsourcing ideas.
Digital India: A national initiative to digitize government services and create a digitally empowered society, offering access to public services online.
Local Government Platforms (e.g., Pune Municipal Corporation): Focus on local civic engagement, offering tools for citizens to provide feedback on services.
e-Service Platforms (e.g., e-District, e-Sampada): Government-run apps that provide citizens with access to services like document registration and grievance filing.
Crowdsourcing Platforms (e.g., Koo, CitizenMatters): Platforms allowing citizens to report issues and engage in policy discussions with authorities.
Social Media Platforms (e.g., Twitter, Facebook): Widely used for real-time interaction with government bodies, fostering citizen engagement.
Rajiv Gandhi Foundation’s Digital Platforms: Initiatives aimed at enhancing citizen-government interaction with a focus on policy transparency.
Urban Governance Apps (e.g., Smart Cities Mission apps): Government-backed initiatives that provide solutions for urban planning and civic engagement.
These competitors vary in scope and target audience, with Prajalok distinguishing itself by offering a comprehensive platform for cross-sector social welfare and community-driven solutions.
Design Process Timeline
The whole project redesign took nearly 4 months for both Mobile and Web, This chart contains all the steps which were instrumental to the problems that were being solved with the redesign
Mobile & Web UI
Advocase
Advocase is an AI-driven legal platform streamlining complex tasks like document analysis and case research for legal professionals.
What did i solved as a ui ux designer?
As a UI/UX designer for Prajalok, I simplified the platform's interface, making it more intuitive and user-friendly. I focused on improving accessibility, ensuring the platform was easy to navigate for all users, including the elderly and those with disabilities.
I streamlined the user journey, reducing friction points, and incorporated interactive features to boost engagement. My design work helped increase user participation and contributed to a more efficient and inclusive civic engagement platform.
Outcomes and impact
The result?
Prajalok transformed into a more intuitive and accessible platform that streamlined the civic engagement process. With its user-friendly interface and focus on inclusivity, citizens, including elderly and disabled users, could easily access public services and participate in community initiatives. My design contributions led to an increase in user interaction and overall satisfaction, improving participation rates.
My presence in the design process also helped Lawyer Desk achieve a 45% growth in user engagement, emphasizing how thoughtful UX/UI design can significantly enhance user experience and drive growth.
🤐 Can’t disclose more due to Signed NDA
This project was completed for LawyerDesk as part of my full-time role, and it is confidential. I can only provide a basic overview and project description publicly
To Know More about the detailed process and execution
© 2024-2025 | Karri Naveen Kumar | All Rights Reserved
© 2024-2025 | Karri Naveen Kumar | All Rights Reserved
My Role
UX UI Designer, UX Writer
Availability
Play Store, App Store & Web
Project Duration
2.5 Months
What
Prajalok is a platform designed to bridge the gap between individuals and the legal system, especially for those without prior legal knowledge. It offers several tools and features aimed at simplifying the legal process. One of the standout features is the "Ask Me" option, which allows users to ask legal questions in their preferred language, addressing the language barrier often encountered in legal matters.
Additionally, Prajalok facilitates users in connecting with legal experts through its "Find and Connect" feature, which helps individuals engage lawyers with expertise relevant to their concerns. The platform also provides AI-powered tools for consumers to resolve issues with companies by helping file complaints, seek resolutions, and escalate matters when needed. It also assists in simplifying complex legal documents and identifying potential loopholes, making legal processes more manageable
What problem it solves
Here are the key problems that Prajalok solves:
Legal Accessibility: It makes the legal system more accessible to individuals who may not have prior legal knowledge or understanding.
Language Barriers: Users can ask legal questions in their preferred language, addressing language-related obstacles.
Connecting with Experts: Prajalok helps users easily connect with relevant legal experts, streamlining access to legal advice.
Consumer Issue Resolution: It provides AI-driven tools for users to resolve issues with companies, file complaints, and escalate matters efficiently.
Simplification of Legal Documents: Prajalok simplifies complex legal documents and helps identify potential loopholes, making them more understandable for the general public.
Why
Prajalok stands out because it democratizes access to legal resources for the general public, especially those who lack legal knowledge. By simplifying complex legal processes, it empowers users to navigate legal issues confidently. Key reasons for choosing Prajalok include:
Language Accessibility: Users can interact with the platform in their preferred language, making legal advice more inclusive.
AI-Powered Features: It uses artificial intelligence to streamline legal complaint resolutions and simplify legal documents, making legal solutions more efficient and accessible.
Expert Connectivity: Prajalok connects users with legal professionals in a seamless manner, ensuring they get the right help when needed.
User-Friendliness: By simplifying the legal process, it provides users with a clear, straightforward approach to resolving legal concerns without needing deep legal expertise.
How
Prajalok works by providing an accessible platform that simplifies legal processes for the general public, especially for individuals with limited legal knowledge. Here's how it functions:
Ask Me Feature: Users can ask legal questions in their preferred language, and the AI or platform guides them with answers or suggests legal steps.
Connecting with Legal Experts: The app allows users to connect with relevant legal experts or lawyers based on their specific issues or concerns, making it easier to get professional help.
AI-Powered Tools: Prajalok utilizes artificial intelligence to help users resolve consumer-related issues by filing complaints, escalating matters, and resolving disputes efficiently.
Legal Document Simplification: It simplifies complex legal documents and helps users understand terms or identify loopholes, making legal language more accessible.
Consumer Protection: Prajalok assists in resolving legal issues between consumers and companies, offering tools that streamline the process of filing complaints and seeking resolutions.
This combination of features allows Prajalok to bridge the gap between legal services and the everyday person, providing an intuitive, accessible platform for managing legal tasks.
Key Issues
The key issues LawBook addresses are:
Limited Access to Legal Resources: Law students and professionals often face challenges in accessing up-to-date legal texts, case law, and statutes from diverse sources. LawBook centralizes these resources into one app, ensuring easy access to critical materials.
Lack of Practical Learning Tools: Traditional legal education often lacks interactive and practical tools for skill development. The Moot Court Simulator and AI Case Generator in LawBook bridge this gap by providing realistic practice scenarios.
Complex Legal Concepts: Legal concepts can be difficult to understand due to their complexity. The app’s AI-powered mind mapping and visual aids help users grasp intricate legal principles in a more digestible format.
Inefficient Study Methods: With limited features for organizing and streamlining study sessions, students often waste time navigating resources. LawBook provides advanced search options, bookmarking, and offline access, making study sessions more efficient and personalized.
These issues are resolved by LawBook’s comprehensive legal library, AI-powered tools, and practical learning features, streamlining legal education and enhancing user experience.
Target Users
Primary Qualitative Research
Public & Consumers
Non Legal Professionals
*Note - images used here are ai Generated, not real.
Competitive Audit
Competitors of Prajalok:
MyGov India: A government platform enabling citizen participation in governance through discussions and crowdsourcing ideas.
Digital India: A national initiative to digitize government services and create a digitally empowered society, offering access to public services online.
Local Government Platforms (e.g., Pune Municipal Corporation): Focus on local civic engagement, offering tools for citizens to provide feedback on services.
e-Service Platforms (e.g., e-District, e-Sampada): Government-run apps that provide citizens with access to services like document registration and grievance filing.
Crowdsourcing Platforms (e.g., Koo, CitizenMatters): Platforms allowing citizens to report issues and engage in policy discussions with authorities.
Social Media Platforms (e.g., Twitter, Facebook): Widely used for real-time interaction with government bodies, fostering citizen engagement.
Rajiv Gandhi Foundation’s Digital Platforms: Initiatives aimed at enhancing citizen-government interaction with a focus on policy transparency.
Urban Governance Apps (e.g., Smart Cities Mission apps): Government-backed initiatives that provide solutions for urban planning and civic engagement.
These competitors vary in scope and target audience, with Prajalok distinguishing itself by offering a comprehensive platform for cross-sector social welfare and community-driven solutions.
Design Process Timeline
The whole project redesign took nearly 4 months for both Mobile and Web, This chart contains all the steps which were instrumental to the problems that were being solved with the redesign
Mobile & Web UI
Advocase
Advocase is an AI-driven legal platform streamlining complex tasks like document analysis and case research for legal professionals.
What did i solved as a ui ux designer?
As a UI/UX designer for Prajalok, I simplified the platform's interface, making it more intuitive and user-friendly. I focused on improving accessibility, ensuring the platform was easy to navigate for all users, including the elderly and those with disabilities.
I streamlined the user journey, reducing friction points, and incorporated interactive features to boost engagement. My design work helped increase user participation and contributed to a more efficient and inclusive civic engagement platform.
Outcomes and impact
The result?
Prajalok transformed into a more intuitive and accessible platform that streamlined the civic engagement process. With its user-friendly interface and focus on inclusivity, citizens, including elderly and disabled users, could easily access public services and participate in community initiatives. My design contributions led to an increase in user interaction and overall satisfaction, improving participation rates.
My presence in the design process also helped Lawyer Desk achieve a 45% growth in user engagement, emphasizing how thoughtful UX/UI design can significantly enhance user experience and drive growth.
🤐 Can’t disclose more due to Signed NDA
This project was completed for LawyerDesk as part of my full-time role, and it is confidential. I can only provide a basic overview and project description publicly
To Know More about the detailed process and execution
My Role
UX UI Designer, UX Writer
Availability
Play Store, App Store & Web
Project Duration
2.5 Months
What
Prajalok is a platform designed to bridge the gap between individuals and the legal system, especially for those without prior legal knowledge. It offers several tools and features aimed at simplifying the legal process. One of the standout features is the "Ask Me" option, which allows users to ask legal questions in their preferred language, addressing the language barrier often encountered in legal matters.
Additionally, Prajalok facilitates users in connecting with legal experts through its "Find and Connect" feature, which helps individuals engage lawyers with expertise relevant to their concerns. The platform also provides AI-powered tools for consumers to resolve issues with companies by helping file complaints, seek resolutions, and escalate matters when needed. It also assists in simplifying complex legal documents and identifying potential loopholes, making legal processes more manageable
What problem it solves
Here are the key problems that Prajalok solves:
Legal Accessibility: It makes the legal system more accessible to individuals who may not have prior legal knowledge or understanding.
Language Barriers: Users can ask legal questions in their preferred language, addressing language-related obstacles.
Connecting with Experts: Prajalok helps users easily connect with relevant legal experts, streamlining access to legal advice.
Consumer Issue Resolution: It provides AI-driven tools for users to resolve issues with companies, file complaints, and escalate matters efficiently.
Simplification of Legal Documents: Prajalok simplifies complex legal documents and helps identify potential loopholes, making them more understandable for the general public.
Why
Prajalok stands out because it democratizes access to legal resources for the general public, especially those who lack legal knowledge. By simplifying complex legal processes, it empowers users to navigate legal issues confidently. Key reasons for choosing Prajalok include:
Language Accessibility: Users can interact with the platform in their preferred language, making legal advice more inclusive.
AI-Powered Features: It uses artificial intelligence to streamline legal complaint resolutions and simplify legal documents, making legal solutions more efficient and accessible.
Expert Connectivity: Prajalok connects users with legal professionals in a seamless manner, ensuring they get the right help when needed.
User-Friendliness: By simplifying the legal process, it provides users with a clear, straightforward approach to resolving legal concerns without needing deep legal expertise.
How
Prajalok works by providing an accessible platform that simplifies legal processes for the general public, especially for individuals with limited legal knowledge. Here's how it functions:
Ask Me Feature: Users can ask legal questions in their preferred language, and the AI or platform guides them with answers or suggests legal steps.
Connecting with Legal Experts: The app allows users to connect with relevant legal experts or lawyers based on their specific issues or concerns, making it easier to get professional help.
AI-Powered Tools: Prajalok utilizes artificial intelligence to help users resolve consumer-related issues by filing complaints, escalating matters, and resolving disputes efficiently.
Legal Document Simplification: It simplifies complex legal documents and helps users understand terms or identify loopholes, making legal language more accessible.
Consumer Protection: Prajalok assists in resolving legal issues between consumers and companies, offering tools that streamline the process of filing complaints and seeking resolutions.
This combination of features allows Prajalok to bridge the gap between legal services and the everyday person, providing an intuitive, accessible platform for managing legal tasks.
Key Issues
The key issues LawBook addresses are:
Limited Access to Legal Resources: Law students and professionals often face challenges in accessing up-to-date legal texts, case law, and statutes from diverse sources. LawBook centralizes these resources into one app, ensuring easy access to critical materials.
Lack of Practical Learning Tools: Traditional legal education often lacks interactive and practical tools for skill development. The Moot Court Simulator and AI Case Generator in LawBook bridge this gap by providing realistic practice scenarios.
Complex Legal Concepts: Legal concepts can be difficult to understand due to their complexity. The app’s AI-powered mind mapping and visual aids help users grasp intricate legal principles in a more digestible format.
Inefficient Study Methods: With limited features for organizing and streamlining study sessions, students often waste time navigating resources. LawBook provides advanced search options, bookmarking, and offline access, making study sessions more efficient and personalized.
These issues are resolved by LawBook’s comprehensive legal library, AI-powered tools, and practical learning features, streamlining legal education and enhancing user experience.
Target Users
Primary Qualitative Research
Public & Consumers
Non Legal Professionals
*Note - images used here are ai Generated, not real.
Competitive Audit
Competitors of Prajalok:
MyGov India: A government platform enabling citizen participation in governance through discussions and crowdsourcing ideas.
Digital India: A national initiative to digitize government services and create a digitally empowered society, offering access to public services online.
Local Government Platforms (e.g., Pune Municipal Corporation): Focus on local civic engagement, offering tools for citizens to provide feedback on services.
e-Service Platforms (e.g., e-District, e-Sampada): Government-run apps that provide citizens with access to services like document registration and grievance filing.
Crowdsourcing Platforms (e.g., Koo, CitizenMatters): Platforms allowing citizens to report issues and engage in policy discussions with authorities.
Social Media Platforms (e.g., Twitter, Facebook): Widely used for real-time interaction with government bodies, fostering citizen engagement.
Rajiv Gandhi Foundation’s Digital Platforms: Initiatives aimed at enhancing citizen-government interaction with a focus on policy transparency.
Urban Governance Apps (e.g., Smart Cities Mission apps): Government-backed initiatives that provide solutions for urban planning and civic engagement.
These competitors vary in scope and target audience, with Prajalok distinguishing itself by offering a comprehensive platform for cross-sector social welfare and community-driven solutions.
Design Process Timeline
The whole project redesign took nearly 4 months for both Mobile and Web, This chart contains all the steps which were instrumental to the problems that were being solved with the redesign
Mobile & Web UI
Advocase
Advocase is an AI-driven legal platform streamlining complex tasks like document analysis and case research for legal professionals.
What did i solved as a ui ux designer?
As a UI/UX designer for Prajalok, I simplified the platform's interface, making it more intuitive and user-friendly. I focused on improving accessibility, ensuring the platform was easy to navigate for all users, including the elderly and those with disabilities.
I streamlined the user journey, reducing friction points, and incorporated interactive features to boost engagement. My design work helped increase user participation and contributed to a more efficient and inclusive civic engagement platform.
Outcomes and impact
The result?
Prajalok transformed into a more intuitive and accessible platform that streamlined the civic engagement process. With its user-friendly interface and focus on inclusivity, citizens, including elderly and disabled users, could easily access public services and participate in community initiatives. My design contributions led to an increase in user interaction and overall satisfaction, improving participation rates.
My presence in the design process also helped Lawyer Desk achieve a 45% growth in user engagement, emphasizing how thoughtful UX/UI design can significantly enhance user experience and drive growth.
🤐 Can’t disclose more due to Signed NDA
This project was completed for LawyerDesk as part of my full-time role, and it is confidential. I can only provide a basic overview and project description publicly
To Know More about the detailed process and execution
© 2024-2025 | Karri Naveen Kumar | All Rights Reserved
© 2024-2025 | Karri Naveen Kumar | All Rights Reserved